Nonimmigrant Visas

The U.S. Mission to Singapore understands that many visa applicants have paid the visa application processing fee and are still waiting to schedule a visa appointment. We are working diligently to restore all routine visa operations as quickly and safely as possible. In the meantime, rest assured that the U.S. Mission will extend the validity of your payment (known as the MRV fee) until December 31, 2021, to allow all applicants who were unable to schedule a visa appointment as a result of the suspension of routine consular operations an opportunity to schedule and/or attend a visa appointment with the already paid fee. Please continue to monitor this site for information on when we will return to routine visa operations.

The Consular Section of the U.S. Embassy in Singapore is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.

Please visit our Global Support Services (GSS) website for complete information on applying for a nonimmigrant U.S. visa, including a directory of nonimmigrant visa categories.

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:

  • Email: To reach a customer service representative via email, please write to support-singapore@ustraveldocs.com.
  • Telephone: Please contact a customer service representative using one of these telephone numbers:
    • Callers in Singapore: Call +65 3158 5400.
    • Callers in the United States: Call 1 703 520 2238.

     

All visa interviews at the U.S. Embassy in Singapore are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment should visit Apply for a U.S. Visa or you may call +65 3158 5400 (8:00 am to 8:00 pm) from Singapore or +1 703 520 2238 if you are in the United States.  You may also email these questions to support-singapore@ustraveldocs.com.

Inquiries about individual cases where the applicant has already appeared for a visa interview may be sent to SingaporeCon@state.gov.