Smart Traveler Enrollment Program

Enrollment at the U.S. Embassy makes your presence and whereabouts known, in case it is necessary for a consular officer to contact you in an emergency.  Formerly known as traveler registration, this enrollment in the STEP or Smart Traveler Enrollment Program is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country.  Enrollment allows you to record information about your upcoming trip abroad that the Department of State can use to assist you in case of an emergency. During a disaster overseas, American consular officers can assist in evacuation were that to become necessary.  But they cannot assist you if they do not know where you are.

Enrollment through this website is not considered proof of U.S. citizenship. If you apply for any American citizen services from the embassy or consulate while abroad, you will be asked by the consular staff to provide proof of U.S. citizenship, such as a U.S. passport or American birth certificate.

In accordance with the Privacy Act, information on your welfare or whereabouts may not be released to inquirers without your expressed written authorizations.  Remember to leave a detailed itinerary and the numbers or copies of your passport or other citizenship documents with a friend or relative in the United States.

Overseas Citizens Services – Toll Free number : 1-888-407-4747

Overseas Citizens Services (OCS) in the State Department’s Bureau of Consular Affairs is responsible for the welfare and whereabouts of U.S. citizens traveling and residing abroad. OCS has three offices: American Citizens Services and Crisis Management, the Office of Children’s Issues and the Office of Policy Review and Interagency Liaison.

To find out more about what we do at OCS, please visit the Department of State website. You may contact this office on Toll Free number 1-888-407-4747.