Federal Benefits

Appointments are required for all services.  To make and cancel an appointment for social security services, please visit the ACS Appointment System and select “other services”.

Social Security Administration

The SSA deals with claims for retirement, disability and survivor benefits, Social Security number applications as well as all post-entitlement issues such as direct deposit information,  changes of address, non-receipt of checks, and termination of benefits due to death. For detailed information on benefits and how to apply visit the Social Security Administration website.

The SSA’s regional office for EAP is in Manila. For social security claims and other questions, please contact SSA Manila directly.

EAP Regional SSA Contact Information:
Social Security Administration
U.S. Embassy
1201 Roxas Boulevard
Manila, Philippines 1000

Inquiry Line: (632) 301-2000 ext. 9
(Inquiry Line is open from Monday to Friday, 8:00 a.m. to 3:00 p.m. – Manila Time)

Fax: (632) 708-9723 and (632) 708-9714
E-MailFBU.Manila@ssa.gov

U.S. Embassy Singapore is not a Social Security claims-processing post. However, we can assist with certifying copies and forwarding documents to SSA Manila for the following services:

  • First time SSN Application
  • Replacement SSN Card
  • Name Change on SSN Card

Once all the documents are submitted, we will forward the certified copies to the SSA in Manila, Philippines.  It takes 1-2 months for the application to reach SSA Manila.  Once processed, SSA will mail the SSN card to the address indicated on the application. The entire process can take 2-3 months.

First Time SSN Application

If you are applying for a Social Security number (SSN) for the first time, you will need to submit the following (Original and copy -We will certify the copies and return the original documents to you):

  • Form SS-5FS (PDF 122KB);
  • Evidence of age (such as birth certificate or Consular Report of Birth Abroad);
  • Evidence of identity (such  as passport);
  • Evidence of U.S. citizenship (such as a U.S. birth certificate, U.S. passport, Certificate of Naturalization or Certificate of Citizenship), or
  • Evidence of immigration status, for Legal Permanent Residents, (such as Form I-551 or I-94);
  • Evidence of the identity ( such as passport) of the  parent who signs the Form SS-5FS (for applicants under 12 years of age)
  • Adoption Decree ( if applicable for applicants under the age of 12);
  • Anyone age 12 or older must appear in person for an interview, and must submit documentation showing that absence from the U.S. was the reason a SSN was never assigned. The documentation (such as school and/or employment records) must be comprehensive, and date from the time the person departed the U.S. to the present.
  • Official English translation of any documents in a foreign language.

Replacement SSN Card

If you know your SSN, you will need to submit the following (Original and one copy – We will certify the copies and return the original documents to you):

  • a completed Form SS-5FS (PDF 122KB)
  • Applicant’s  passport
  • Evidence of the identity  (such as passport)of the  parent who signs the Form SS-5FS (for applicants under 12 years of age)

If you don’t know your SSN, please first contact the SSA Manila at Fbu.manila@ssa.gov to request the SSN to be emailed to us and you can come to the Embassy to collect it. You can apply for a replacement SSN card at the same time, but please make an appointment on line at ACS Appointment System.  You will need to submit the above listed documents.

Note: Knowing your SSN number is more important than having the actual card.  The IRS, employers and financial/educational institutions verify the SSN with the Social Security Administration, regardless of whether or not a Social Security Card is presented.

Name Change on SSN Card

If you need to change your name on your Social Security records, you will need to submit the following (Original and one copy – We will certify the copies and return the original documents to you):

  • a completed Form SS-5FS (PDF 122KB)
  • Proof of the name change (such as marriage or divorce  decree)
  • Applicant’s  passport indicating new name

Visit the Social Security Administration website for further information on their services.

Veterans Affairs

The Department of Veterans Affairs handles survivor claims, educational benefits, as well as compensation and pension examinations. Claims for benefits must be submitted directly to the VA.

Visit the Department of Veteran Affairs website for further information on available benefits and on how to apply.

Links for information regarding available VA benefits for Veterans living abroad can be found at Veterans Living Abroad.

Selective Service Registration

If you are a male U.S. citizen between the age of 18 and 26 you are required by law to register with the Selective Service; this includes dual national citizens. You must register within 30 days of your 18thbirthday. If you fail to register you may be ineligible for federal student aid, most federal jobs, and federal job training. To register go to Selective Service System (SSS) webpage at Register Online.   For further information visit the SSS Frequently Asked Questions webpage.