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Health Alert – U.S. Embassy Singapore
April 17, 2020

Location: Singapore

Event:  The Singapore Ministry of Health has confirmed 4,427 cases of COVID-19 in the country of Singapore.

U.S. Embassy American Citizen Services office is open

Please see a  special message  to U.S. citizens from the U.S. Embassy’s Chief of Mission, Rafik Mansour.

The U.S. Embassy American Citizen Services office remains open and continues to provide limited public services for U.S. citizens. Please visit our website to find out more: https://sg.usembassy.gov/u-s-citizen-services/

Regular passport and Consular Report of Birth applicants may experience significant delays in receiving their approved documents due to reduced production capacity in the U.S. All U.S. citizens are encouraged to apply for these services, and any other appointment services, only if there is an urgent need that cannot be delayed.

Effective 23 March 2020 U.S. Embassy Singapore has suspended routine visa services until further notice.

Special Requirements for Entry

Work pass and long-term pass holders must secure Ministry of Manpower approval to enter Singapore prior to travel. Those granted entry are required to serve a mandatory 14 day quarantine at a designated government facility.

No short-term visitors from anywhere in the world are permitted to enter or transit through Singapore.

These restrictions are subject to rapid change. Please see our COVID-19 page for more information.

Social Distancing Requirements

The government of Singapore announced strict social distancing requirements take effect from 7 April to 4 May 2020.

All residents are required to remain in their homes except for essential travel. Masks are required in all public spaces. Violations of these regulations are subject on conviction to fines, imprisonment, or deportation.

The US Embassy encourages all U.S. citizens and members of their households to comply with regulations. For more information, please see our COVID 19 page. 

Beware of Scams

The Embassy is aware of several COVID-19 related scams in Singapore. Please exercise good judgment and do not share personal identifiable information, such as credit card numbers or bank details, to unknown sources. Government of Singapore authorities will not request such details by phone. Please consult https://www.scamalert.sg/ for more information.

Returning to the United States

International commercial flights options from Singapore to the United States remain available.  U.S. citizens who wish to return to the United States should make commercial arrangements as soon as possible unless they are prepared to remain abroad for an indefinite period. The U.S. government does not anticipate arranging repatriation flights in Singapore at this time.

Based upon our most recent information, the following airlines are operating flights to the United States from Singapore: ANA, British Airways, JAL, KLM, Qatar Airways, Singapore Airlines, and United Airlines.

For the week starting on 13 April, there are 41 commercial flights available flying direct or via transit to the United States:

  •  3 non-stop flights to Los Angeles
  •  10 via Tokyo Narita
  • 12 via Amsterdam
  •  9 via London Heathrow
  •  7 via Doha

Many travelers worldwide have reported unexpected flight cancellations and limited flight availability.  If your travel has been disrupted, please contact your airline.

Travel Advisories and Warnings

The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Warning for COVID-19 in Singapore advising travelers to avoid non-essential travel to Singapore.

Actions to Take:


o   Singapore Country Information can be found here.

o   Enroll in the Smart Traveler Enrollment Program (STEP) to receive health and security updates: https://step.state.gov/step/

o   Follow us on Facebook and Twitter