Official ESTA website is: https://esta.cbp.dhs.gov. An approved ESTA is $14 USD. If your ESTA is denied, you are only charged $4 USD for the processing of your application. Please be aware of the eligibility requirements under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act.
The public is encouraged to file their applications through the Official ESTA website at: https://esta.cbp.dhs.gov, and avoid phishing scams and excess fees charged by third party websites. The U.S. Customs and Border Protection (CBP) is not responsible for any third party fees for the transaction.
We recommend citizens and nationals of participating Visa Waiver Program (VWP) countries to make their ESTA applications via the Internet Explorer (Windows). Please ensure that your computer meets the minimum configuration requirements.
Approved ESTA applications are valid for a period of two years, or until the passport expires, whichever comes first. An approved ESTA application is valid for multiple trips to the United States without the traveler having to re-apply for another ESTA. When traveling to the U.S. with the approved ESTA, you may only stay for up to 90 days at a time.
For more ESTA information, please visit the CBP Info Center website at: https://help.cbp.gov/app/answers/list/kw/esta/.
If you have any queries, you may contact the U.S. Customs and Border Protection (CBP) representatives at the U.S. Embassy, Singapore. You may also contact the CBP Helpdesk during normal business hours from Monday to Friday, between 9:00 am – 4:00 pm, U.S. Eastern Standard Time:
- CBP Info Center Help Desk: +1 (202)-325-8000
- ESTA Help Desk: +1 (202)-344-3710